COVID-19 FAQ

Q: Can I make an appointment to be seen? 

A: Yes, you can make an in-person appointment or an online virtual appointment.

Q: Can I be seen if I have a cough, Fever or flu-like symptoms? 

A: In this case we encourage you to schedule a virtual visit with one of our providers to determine the next steps such as scheduling drive-up testing versus in-person testing.

Q – Do I need a Doctor’s Referral?

A –  No

Q – When returning from a trip, do I need to be tested?

A – Yes, but we suggest you wait 3 – 5 days before coming in

Q: How is the COVID test performed? 

A: The gold standard PCR test is a nasal swab. The antibody IgG test is a blood draw. There is currently no throat swab for COVID. 

Q: How long does the COVID test results take to come back? 

A: Anywhere from 24 hours to 10 days depending on the lab and the volume at that lab. 

Q: Will you call me with the results? 

A: Yes we will call you when results are reported to us. If you have not heard from us the results have not been reported yet. 

Q: Are these tests covered by insurance? 

A: Yes, in the majority of cases 

Q: What is the cost If I don’t have insurance? 

A: A virtual visit for COVID testing only is $50. This only covers the cost of your visit and follow up with you on the results. This does not include laboratory charges for running the test. The lab will bill you separately. 

Q: What age can children be tested? 

A: Any age 

Q: Do you have rapid testing. 

A: At this moment we do not. However, we expect to have the Abbott molecular COVID test soon. We will post this when we have this available. 

Q: What is the difference between rapid antigen tests and the Abbott Molecular COVID test? 

A: Rapid Molecular test: Molecular, or real-time (RT-PCR) tests, were developed to detect nucleic acid — genetic material – from SARS-CoV-2, the virus that causes COVID-19. The FDA considers these tests highly accurate, and has said they usually don’t need to be repeated. A positive test result for COVID-19 indicates that RNA from SARS-COV-2 was detected, and the patient is infected with the virus and presumed to be contagious. Molecular tests cannot detect whether someone has had COVID-19 in the past. 

Rapid Antigen test: this test detects specific proteins on the surface of the virus. There are questions about the sensitivity of antigen tests. According to the World Health Organization (WHO), antigens detected are expressed only when the virus is actively replicating, meaning these tests work best to identify acute or early active infection. However, According to the Mayo Clinic, there’s an increased chance of false negative results with the antigen test and a physician may recommend a molecular test to confirm a negative antigen result. 

Ultimately, the rapid molecular test is more sensitive than the antigen test and is considered confirmatory while the antigen test is not.